Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

After we receive the initial phone call for a water damage emergency, we inspect the home or property and include the assessment of the damage. At this stage, our team determines the scope of the damage so that they can develop a proper plan to take for the next part of the process: water removal. Our project managers determine how large or small the job is so they can put together the properly sized team. They also take many before photos of the damage and schedule for an estimator to put together a sketch and estimate that'll be built along the process of the job.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction